SHIPPING
Fit-Outs Industries Ltd. utilizes both FedEx and UPS Ground Freight for shipping of our various products – Barres, Brackets, Glassless Mirrors and Flooring.
Please visit the following FedEx and UPS sites for specific information regarding their shipping policies and tracking information.
Click here for FedEx
Click Here for UPS Freight.
RETURNS
Fit-Outs Industries Ltd. values and offers the highest customer service.
If within 30 days you are not satisfied with a recent purchase, you can return the merchandise for a refund less shipping and handling. However the merchandise must be in re-sale condition, reshipped in its original carton, and is subject to a 25% restock fee. Please contact Fit-Outs Industries Ltd. first so we may authorize all returns or exchanges. We are not responsible for normal wear and tear to product associated with usage.
We do warranty our products against manufacturers’ defects. If your shipment is received with a manufacturers’ defect it can be returned at our cost for replacement or full refund.
Our products as shipped via UPS and FedEx ground are insured for damage that is incurred during shipping. It is incumbent on the customer to examine the package for possible damage prior to accepting delivery and take photos if possible.
Please contact Fit-Outs Industries Ltd. immediately to advise of damage.